Fiber Install Technician II

Cleveland Utilities Authority, a municipal utility providing electric, water, wastewater and
fiber services to the Cleveland, Tennessee/Bradley County area, is seeking Fiber Install Technician 
II to handle troubleshooting and installation for both residential and commercial internet and 
phone services. Responsibilities include in-home troubleshooting involving CAT6 cabling, Wi-Fi 
setup, and related services, as well as commercial installations ranging from standard setup to 
advanced solutions such as VLANs, Carrier-Grade Ethernet, HPBZ, PRIs, and other voice services.

ESSENTIAL FUNCTIONS:
•  Troubleshoot and repair residential internet and phone service installations.
•  Perform in-home cabling, including CAT6 installation and terminations.
•  Set up and configure Wi-Fi networks for optimal performance.
•  Install and maintain commercial internet and phone services.
•  Implement advanced commercial networking solutions, including VLANs, Carrier-Grade Ethernet, HPBX, PRIs, and other voice services.
•  Complete FTTH (Fiber to the Home) installations as needed.
•  Ensure all work meets company quality standards and adheres to safety protocols.
•  Work independently or as part of a crew to meet project timelines.
•  Maintain accurate records of work performed and materials used.
•  Perform other duties as directed by the supervisor.

JOB REQUIREMENTS:
•  High school graduate or GED (general education degree): Required.
•  Valid Class “A” Commercial Driver’s License with an “N” endorsement.
•  Certification in fiber splicing, safety (OSHA 10/30), or telecom fieldwork.
•  Two plus years’ experience in the following:
        o Hands-on experience in telecommunications, networking or related technical installation work.
        o Proven experience with cAT6 cabling, Wi-Fi setup and troubleshooting residential internet/phone 
            services.
        o Familiarity with commercial networking environments, including VLAN configuration.
        o Carrier-Grade Ethernet, and business-class voice services (HPBX, PRIs).
        o Prior experience with FTTH (fiber to the home) installation and fiber termination, preferred.
        o Experience using networking testing tools, cable certifiers, and optical time-domain 
            reflectometers (OTDRs) a plus.
•  Proficient use of Microsoft Office
•  Physical ability to climb and do heavy manual work.

Qualified applicants should submit a resume by Friday, October 9, 2026, to: